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Security Center

Your Security is Our Priority

We employ military-grade security measures to protect every dollar and every piece of your personal data — around the clock.

Protection Layers

How We Protect You

Multiple independent layers of security working simultaneously to keep your account safe

256-bit AES Encryption
All data in transit and at rest is encrypted using AES-256, the same standard used by central banks and defence organisations worldwide.
Multi-Factor Authentication
Every login is protected by an OTP sent to your registered device. You can also enable TOTP-based 2FA for an extra layer.
24/7 AI Fraud Monitoring
Our machine-learning engine analyses every transaction in real time, flagging and blocking anomalous activity before it affects your account.
Biometric Verification
KYC uses facial recognition with liveness detection - ensuring documents match the real person opening the account.
Complete Audit Trail
Every action taken on your account is logged with timestamp and IP address. You can review your full activity log at any time in your portal.
Instant Account Freeze
If you suspect compromise, freeze your account in one tap from your profile page - no phone call needed. Unfreeze just as quickly.
Secure Cloud Infrastructure
Our servers run in ISO 27001-certified data centres with 99.99% uptime SLA, redundant backups, and zero single points of failure.
TLS 1.3 with HSTS
All web and API sessions use TLS 1.3 with HTTP Strict Transport Security, preventing downgrade attacks and man-in-the-middle interception.
Transaction PIN
All financial operations require a 6-digit PIN separate from your login password, adding an additional authentication layer for every transfer.
Credentials

Certifications & Regulations

We hold and maintain all required licences and operate under strict regulatory oversight.

OCC CHARTERED
Fully licensed and regulated by the World Bank
FDIC Insured
Customer deposits insured up to $5,000,000 per depositor under FDIC coverage
ISO 27001
Information security management certified to international ISO/IEC 27001:2022 standard
PCI-DSS
Payment card data handled in compliance with PCI-DSS Level 1 requirements
SSL/TLS
All connections secured with TLS 1.3 and an A+ rating on SSL Labs
NIST Compliant
Registered and compliant with the United State Data Protection Regulation (CCPA)
Real-Time Monitoring

How We Monitor 24/7

Our security operations team never sleeps. Automated systems backed by human analysts watch your account continuously.

Security FAQ
01
Behavioural baseline
We build a normal-activity profile for your account. Deviations - unusual login location, a typical transfer amounts - trigger automatic alerts.
02
Real-time transaction scoring
Each transaction receives a risk score in milliseconds. High-risk transactions are held for OTP confirmation or human review.
03
Device fingerprinting
New devices must be verified before they can authorise transactions, even if the correct password is entered.
04
Geo-velocity checks
Impossible logins (e.g., New York then London within 10 minutes) are automatically blocked and the account is temporarily locked pending your confirmation.
Stay Safe

Tips to Protect Your Account

Security is a shared responsibility. Here are the most important things you can do.

Use a strong, unique password - at least 12 characters with numbers, symbols, and mixed case.
Enable 2FA (Two-Factor Authentication) from your portal security settings.
Never share your OTP, PIN, or password with anyone - including people claiming to be bank staff.
Always log out after using a shared or public device.
Keep your registered phone number and email up to date so you receive security alerts.
Check your transaction history regularly and report any unfamiliar activity immediately.
Avoid clicking links in unsolicited emails or SMS that claim to be from us - type our URL directly.
Use our official app or website - verify the URL shows a padlock (HTTPS) before entering any credentials.
Suspect Fraud or Unauthorised Access?

Act immediately. Freeze your account from your portal, then contact our 24/7 fraud hotline. Do not wait - every second counts when your security is at risk.

Call Fraud Hotline Freeze My Account